Who we are
Fernshore is run by Atlas Development Global LLC, a Wyoming limited liability company (“we”, “us”). We are responsible for the personal data described here.
Business address: 7345 W Sand Lake Rd, Ste 210 (Office 7891), Orlando, FL 32819, United States. Privacy contact: support@fernshore.com.
If you are in the UK or EU, you can contact us directly at the same address. Our UK and EU representatives are listed here once appointed.
What we collect
Account details. Your email address, and the one-time codes we send you to sign in.
Interview answers. The interview may ask for your country of citizenship and residence, work type, income, savings, family situation and destination preferences.
Purchases. What you bought, when, the amount, the currency and your country. Link and Stripe handle your card details; we never receive your full card number.
Usage data. How people use the site, collected through Google Analytics 4. See our Cookie Policy.
Bot checks. Cloudflare Turnstile checks the sign-in form for bots using signals from your browser.
Messages. Anything you send us, such as support or correction requests.
How we use it
- To sign you in and keep your account secure
- To build your reports from your interview answers
- To take payment and send receipts
- To send marketing email, only if you opt in
- To understand how the site is used and improve it
- To reply to you and handle corrections and refunds
If you are in the UK or EU, our legal bases are: our contract with you (your account, reports and purchases), your consent (marketing email and analytics cookies), our legitimate interests (security, bot checks and improving Fernshore), and legal obligations (keeping purchase records).
What we keep out of analytics
We do not send salary, savings, passport details or raw interview answers into marketing analytics.
We do not sell your personal data, and we do not share it for targeted advertising.
AI processing
To write your reports, we send the relevant inputs through Cloudflare AI Gateway to AI model providers. We only use providers whose terms do not allow them to train their models on your data, and we list each one in the table below.
Voice recordings and chat answers
If you choose to talk through your answers, we turn your recording into text and use it to fill in your brief. We delete the audio after processing and keep only the text. If you choose to chat with our assistant, we keep the chat text with your brief. Answers filled in this way are marked so you can check them, and nothing is saved to your brief until you confirm it.
Cloudflare Workers AI processes recordings for us, using the Whisper speech-to-text model inside our Cloudflare account. Cloudflare does not use them to train models.
Who we share it with
We use these service providers to run Fernshore:
| Provider | What they do for us |
|---|---|
| Cloudflare | Hosting (Workers), database (D1), file storage (R2), sign-in and service emails (Email Sending), bot checks (Turnstile), speech-to-text for voice answers (Workers AI), AI routing (AI Gateway), and loading analytics (Zaraz) |
| Stripe | Payments. Link, Stripe’s seller of record shown at checkout, handles payment, tax, invoicing and receipts. |
| Resend | Marketing email, only if you opt in |
| Google Analytics 4 and Google Search Console | |
| AI model providers (listed here before launch) | AI processing for reports, with no training on your data |
We may also share data where the law requires it.
International transfers
Our providers may process data outside your country, including in the United States. Where data leaves the UK or EU, we rely on the EU-US Data Privacy Framework where a provider is certified, or on Standard Contractual Clauses with the UK Addendum.
How long we keep it
We keep your account and report data while your account is active. If you do not sign in for 24 months, we email you, and then delete the account and its data 30 days later.
You can delete your account and data at any time from your profile. This removes your profile, briefs, interview answers and reports straight away. Copies in backups are overwritten within 30 days.
We may need to keep some records, such as purchase records, for legal or tax reasons. We keep purchase records for 7 years. The seller of record keeps its own payment records under its own policy.
Your rights
Depending on where you live, you may have the right to:
- see the data we hold about you
- correct it
- delete it
- get a copy to take elsewhere
- object to or limit some uses
- withdraw consent, such as for marketing email
To use these rights, email support@fernshore.com. We will reply within 30 days.
You can also complain to your local privacy regulator, such as the ICO in the UK, your national data protection authority in the EU, the OAIC in Australia, the Office of the Privacy Commissioner of Canada, or the Privacy Commissioner in New Zealand.
Marketing email
We only send marketing email if you opt in. Every marketing email has an unsubscribe link. Sign-in codes and receipts are not marketing and are sent as part of the service.
Age
Fernshore is not for anyone under 18.
Security
Data is encrypted in transit and at rest. Sign-in uses one-time email codes, so there are no passwords to steal. Access to production data is limited and logged.
Changes
If we change this policy, we will post the new version here with a new date. For material changes, we will email account holders at least 14 days before they take effect.
Contact
Atlas Development Global LLC
7345 W Sand Lake Rd, Ste 210 (Office 7891), Orlando, FL 32819, United States
support@fernshore.com